IT services & support built to grow with you
From network management and 24/7 help desk to web design and AI-powered automation — we make IT simple and efficient, powered by technology, creativity, and automation.
Managed IT Services
Straightforward managed IT with every inclusion listed. No mystery quote, no security tooling quietly carved out of the base. Remote-first and nationwide, with plans that run from a monitoring safety net to round-the-clock cover and HIPAA compliance.
Book a Free IT AssessmentEvery inclusion listed
No mystery quote, no security tooling quietly carved out of the base. What’s in the plan is written down before you sign.
Fair use published, not buried
Every MSP says unlimited. We tell you exactly where the line is — and the first month over is on us, once per term, with a plan to fix the cause.
Security built in
From managed antivirus and patching up to managed detection and response — security is part of the plan, not an upsell.
HIPAA-ready
Medical practices and clinics get a signed Business Associate Agreement, annual risk assessments, and a compliance documentation pack.
Packages
Straightforward managed IT with every inclusion listed. No mystery quote, no security tooling quietly carved out of the base. Pick the plan that matches how much risk your business can carry.
Monitor
10–30 users with a quiet environment and someone in-house who handles the small stuff. You want the safety net, not the hand-holding.
- 24/7 monitoring on every device
- Monthly OS and app patching
- Managed endpoint antivirus
- Microsoft 365 administration
- Backup monitoring and alerts
- Live asset and license register
- Annual review call
Help desk is pay-as-you-go: every ticket is quoted before we start, and nothing gets worked without your yes.
Ask about MonitorEssential
10–30 users with no in-house IT. You want one number on the invoice and someone to call when the printer wins again.
Everything in Monitor, plus:
- Unlimited business-hours help desk
- Phone, email and portal tickets
- On/offboarding, up to 3 per month
- Password manager, rolled out and run
- Basic email filtering
- Quarterly check-in call
Fair use: unlimited up to 3 tickets per user per month. Go over and we send a free report and a plan to fix the cause.
Ask about Essential- Most popular
Professional
20–100 users. Where most of our clients sit — your insurer or your biggest customer has started asking security questions.
Everything in Essential, plus:
- 12-hour coverage: 7am–7pm ET + Saturday 4 hrs
- Managed cloud backup, 90-day retention
- Advanced email and phishing security
- Managed firewall and log review
- Quarterly phishing sims + staff training
- Quarterly vulnerability scans
- Unlimited on/offboarding
- Vendor management (ISP, phones, apps)
- Monthly reporting + quarterly review
Fair use: unlimited up to 4 tickets per user per month. Your first month over is on us, once per term, with a fix plan.
Ask about Professional Enterprise
100+ users, or any size where downtime costs real money and the support desk needs to answer at 3am on a Sunday.
Everything in Professional, plus:
- 24/7/365 support, no surcharge
- Managed detection and response
- Incident response included
- Disaster recovery plan, tested twice a year
- 12-month retention, unlimited storage
- Priority project queue
- Dedicated escalation contact
No fair-use limit: no ticket trigger, no after-hours surcharge.
Ask about Enterprise- BAA signed
HIPAA
Medical practices, clinics, and any business handling protected health information. Built to pass an audit, with a signed Business Associate Agreement.
Everything in Enterprise, plus:
- Signed Business Associate Agreement
- Annual HIPAA risk assessment
- Encryption at rest and in transit
- Access controls + audit logging
- Breach notification procedures
- HIPAA staff training program
- Compliance documentation pack
No fair-use limit, with the compliance layer on top.
Ask about HIPAA
Add to any plan
- Additional sites
- Server management
- Network device management
- Extra backup storage
- After-hours callouts
- Project work
- 12-month term
Nothing in the plan changes after you sign.
- 10-user minimum
Plans start at ten users and scale with your team.
- Onboarding included
Remote setup is part of every plan — no setup fee.
Network Setup and Management
Empower your business with reliable, secure, and professionally managed networks built on industry-proven Cisco CCNA standards. Our team designs, configures, and maintains the entire network infrastructure — from routers and switches to wireless access and cloud connectivity — so your operations stay connected and protected at all times.
Book a Free IT AssessmentNetwork Architecture Design
Our specialists design structured, scalable LAN and WAN networks that ensure fast, secure, and reliable connectivity across your organization.
Infrastructure Optimization
We evaluate and fine-tune your existing network infrastructure to improve speed, reduce latency, and support future growth.
Security & Access Management
From firewalls to VLAN segmentation and VPN access, we build secure frameworks that protect your data and maintain user productivity.
Monitoring & Maintenance
Our 24/7 monitoring tools proactively detect performance issues, minimize downtime, and keep your network running at peak efficiency.
Packages
We set up, secure, and manage your firewall, switches, and wifi remotely, so your internet just works and your business stays protected. One plan by network size — no hourly meter, no surprise bills.
Small Site
One office, up to about 5 network devices. Firewall, a switch, a couple of access points. The typical small business.
- 24/7 network monitoring
- Managed firewall + rules
- Switch + wifi management
- Firmware + security updates
- Monthly health report
- Most common
Growing Site
A busier office, 6 to 15 devices. Multiple switches, more access points, guest wifi, VPN for remote staff.
Everything in Small Site, plus:
- VPN for remote staff
- Guest + staff wifi split
- Traffic + bandwidth monitoring
- Priority remote response
- Quarterly review call
Multi-Site
More than one location, 16+ devices, or a network that can't go down. Ties your sites together securely.
Everything in Growing Site, plus:
- Site-to-site secure links
- Failover + redundancy setup
- Advanced security policies
- Capacity planning
Setup & one-off projects
Getting started, or a specific job — fixed after a short scoping call. Per-device management is available if the plans don't fit your setup.
- New network setup + configuration
- Network health audit + action plan
- Firewall configuration + hardening
- VPN setup for remote staff
- Wifi coverage + performance tuning
- Per-device management
- What we do remotely
Config, monitoring, updates, security, troubleshooting, and fixes. The vast majority of network work never needs anyone in the room.
- If hands are needed
Plugging in new gear or a physical fault? We guide your on-site person through it on a call, step by step.
- Hardware stays yours
We spec the right firewalls, switches, and access points for your site. You buy them or we quote them in — either way, you own them.
Help Desk and Technical Support
Keep your business running smoothly with reliable, round-the-clock IT support designed for efficiency, security, and peace of mind. Our Help Desk and Technical Support team delivers fast, friendly, and professional service — available 24/7 to resolve technical issues before they impact your operations.
Book a Free IT AssessmentMulti-Channel Support Access
Get fast assistance through email, phone, chat, or our client portal, ensuring every request is received and handled efficiently.
Advanced Endpoint Protection
We secure all your devices with managed antivirus, patching, and threat monitoring to keep your systems safe at all times.
User Onboarding & IT Training
New employees get complete setup, documentation, and guided training — including KnowBe4 security awareness sessions.
Remote & On-Site Assistance
Whether you need quick remote troubleshooting or on-site technician visits, we provide flexible coverage tailored to your business needs.
Packages
Support on its own, for teams who want someone to call without a full IT contract. Phone, email, chat, or portal — every issue logged in HaloPSA, worked fast, and followed up until it's fixed.
Business Hours
Standard workday support for teams who mostly hit issues during office hours.
- Unlimited business-hours tickets
- Phone, email, chat + portal
- Every issue logged in HaloPSA
- Microsoft 365 + app support
- Monthly ticket report
- Most popular
Extended
Longer hours and priority response for teams that work early, late, or weekends.
Everything in Business Hours, plus:
- Extended + Saturday coverage
- Priority response queue
- Onboarding + offboarding help
- Named support contact
Around the Clock
Always-on support for teams where someone is always working, or downtime costs real money.
Everything in Extended, plus:
- 24/7/365, nights + holidays
- Emergency escalation path
- 1-hour response on critical
- Quarterly review call
Prefer to pay per ticket?
For lower-volume teams who don't need a monthly plan, or as overflow support alongside your own IT person.
- Tier 1 — password resets, email, basic how-to
- Tier 2 — software, accounts, troubleshooting
- Tier 3 — server, network, advanced escalations
- After-hours tickets on any tier
- Every issue tracked
Logged in HaloPSA the moment you reach out, worked, and followed up. Nothing lost in a void.
- Real people, fast
Phone, email, chat, or portal, your pick. A real technician, not a bot maze.
- Support only, or full IT
This is help desk on its own. Want your whole IT run for you? See our Managed IT plans.
Graphic & UI/UX Design
Make your brand unmistakable. Our design team crafts logos, brand systems, marketing assets, and clean, intuitive UI/UX — designed in Figma and Adobe Creative Cloud. Every screen and asset is built to be clear, on-brand, and easy for your team to work with.
Book a Free IT AssessmentBrand & Graphic Design
From logos to marketing collateral, we build clean, consistent visual identities that make your brand recognizable.
UI/UX Design in Figma
We design intuitive interfaces and user journeys — from wireframes to polished, interactive prototypes.
Design Systems & Handoff
Reusable components and clear specs, so your product stays consistent and hands off cleanly to development.
Ongoing Design Support
Your visuals stay fresh with continuous refinements, new assets, and updates as your business grows.
Packages
Logos, brand systems, and clean, intuitive UI/UX. Designed in Figma and Adobe, built into reusable design systems, and handed off ready for development. Every project is quoted up front.
Brand & identity
From a single logo to a full brand system — everything you need to look established and consistent everywhere your business shows up.
Logo
A professional logo done right. Concepts, revisions, and every file format you'll ever need.
- 3 logo concepts
- 2 rounds of revisions
- All file formats + variations
- Color + mono versions
- Full ownership, all files
- Most popular
Brand Identity
The full package. Logo, colors, fonts, and a guide so everything you make looks like you, everywhere.
Everything in Logo, plus:
- Color palette + typography
- Brand guidelines document
- Business card + letterhead
- Social media kit
- Everything to launch a brand
Full Rebrand
A complete identity overhaul with strategy, rollout, and every asset across your business updated.
Everything in Brand Identity, plus:
- Brand strategy + positioning
- Full asset rollout
- Marketing collateral suite
- Free 30-min scoping call
UI/UX design
Product and web design that's clean, intuitive, and built to convert — designed in Figma, handed off ready for your developers, or ours.
Website UI
A designed website, screen by screen, ready to build. Clean, on-brand, mobile-first.
- Up to 8 page designs
- Desktop + mobile layouts
- Interactive Figma prototype
- Dev-ready handoff
- Pairs with our web builds
- Best value
App / Product UI
Full product design for a web app, SaaS, or dashboard. Every screen, state, and flow.
- Full app screen set
- UX flows + wireframes
- Reusable design system
- Clickable prototype
- Dev-ready handoff + specs
Design Retainer
Ongoing design on tap. A steady stream of graphics, updates, and assets without hiring in-house.
- Set design hours each month
- Graphics, social, updates
- Priority turnaround
- Unused hours roll over once
One-off design work
Smaller pieces, quoted after a quick brief.
- Social media graphics pack
- Pitch deck / presentation design
- Marketing one-pager or flyer
- Email newsletter template
- Design audit + recommendations
- Quoted up front
A quick brief, then a fixed quote and timeline before we start. No hourly meter running.
- Built in Figma
You see progress live, give feedback in place, and get a dev-ready handoff your team can build from.
- You own everything
Every file, every source, all yours on delivery. No lock-in, no hostage files.
Web Development, Custom CRM & SaaS
Go beyond templates. We build fast, custom websites and web apps — plus tailored CRM and SaaS platforms designed around how your business actually works. From customer portals to internal tools and subscription products, we handle architecture, development, and deployment end to end.
Book a Free IT AssessmentCustom Websites & Web Apps
Fast, responsive sites and applications built to spec in Next.js, React, WordPress, or Webflow.
Tailored CRM Systems
Customer and pipeline tools shaped around your workflow — not an off-the-shelf process you have to adapt to.
SaaS Product Development
Multi-tenant platforms with billing, dashboards, and user management, built to scale from day one.
APIs & Integrations
We connect the tools you already use into one system, with clean APIs and reliable automations.
Packages
Fixed-scope projects so you know exactly what you're getting before we start. Every package lists what's included and how long it takes; bigger or custom jobs get a fixed quote after a short scoping call.
Web development
From a one-page launch site to a full online store.
Launch
A single-page site to get you live and looking sharp. New businesses, events, one clear call to action.
- One-page responsive site
- Mobile-first, fast loading
- Contact form + lead capture
- Basic SEO setup
- Google Analytics
- 2 rounds of revisions
- Most popular
Business
A full site that sells for you. 6 to 12 pages, built to rank on Google and turn visitors into leads.
- 6 to 12 custom pages
- CMS so you can edit content
- Full SEO structure
- Blog or news section
- Lead forms + integrations
- AI chatbot for lead capture
- 3 rounds of revisions
Store
A real online store. Products, checkout, payments. Shopify for speed, or custom for full control.
Everything in Business, plus:
- Product catalogue + cart
- Secure checkout + payments
- Inventory management
- Shipping + tax setup
- Staff training session
- Up to 100 products loaded
Custom
Complex builds, custom integrations, big catalogues, or anything the other packages don't cover.
- Fully custom design + build
- Custom API integrations
- Multi-currency, subscriptions
- Advanced performance work
- Free 45-min scoping call
Custom CRM & SaaS
Software, not websites — a tool built around how your business actually works, or a product you can sell.
Internal Tool
One tool that replaces a messy spreadsheet or a manual process. Solves one real problem well.
- Custom-built for your workflow
- Single core function done right
- User logins + roles
- Reports + data export
- Hosted and ready to use
- Best value
Custom CRM
A CRM shaped around your sales process, not one you bend your business to fit.
- Contact + deal pipeline
- Custom fields + stages
- Email + calendar sync
- Dashboards + reporting
- Automations + reminders
- Team training + handover
- You own the code, no lock-in
SaaS Product
A product you sell to your own customers. Multi-tenant, billing, the works — a real software build.
- Multi-user, multi-tenant
- Subscription billing built in
- Admin + customer dashboards
- Scalable cloud hosting
- Launch-ready MVP first
- Roadmap for phase two
Other ways to work
Not every job is a fixed project.
- Hourly, for small changes
- Day rate, booked in full days
- Ongoing dev retainer, priority queue
- Website care plan (hosting, updates, backups)
- SaaS / app maintenance + hosting
- Rush delivery
- 1 · Scope
A short call to pin down exactly what you need. You get a fixed quote and a timeline before anything starts.
- 2 · Build
You see progress as it happens and get your revision rounds along the way. No hourly meter.
- 3 · Launch
You get the keys, the training, and full ownership of the code. No lock-in, ever.
SEO & Answer Engine Optimization
Get found — by search engines and by AI. We optimize your site for Google and for the answer engines (ChatGPT, Perplexity, and AI overviews) that increasingly send customers your way. Technical SEO, content, and structured data, all measured and reported so you can see exactly what’s working.
Book a Free IT AssessmentTechnical SEO
Fast, crawlable, well-structured pages with clean metadata and schema — the foundation rankings are built on.
Answer Engine Optimization (AEO)
Structured data and content shaped so AI assistants understand — and cite — your business in their answers.
Content & Keyword Strategy
We target the terms your customers actually search, then build content that earns and holds those rankings.
Local SEO & Reporting
Google Business Profile, local visibility, and clear monthly reports so you always know what you’re getting.
Packages
Two jobs, offered separately. SEO gets you ranking in search results. AEO gets you named when someone asks ChatGPT or Google's AI a question. Pick one, or stack both — monthly plans, because search is a marathon, not a sprint.
Straight talk on timing: SEO is slow on purpose. Most businesses see early movement in 3 to 4 months and real results at 6 to 9. Anyone promising page one next month is guessing — best results come from a 6-month run.
Search engine optimization
Ranking higher on Google so the right people find you. Every plan starts with a one-time setup that fixes the foundations first.
Local
Trades, clinics, and single-location shops targeting your city. Get on the map, literally.
- Google Business Profile managed
- On-page optimization
- Local keyword targeting
- 1 blog post / month
- Monthly report
- Most popular
Growth
Businesses that want real traffic growth across a city or region. The sweet spot for most.
Everything in Local, plus:
- Technical SEO fixes
- 3 to 4 content pieces / month
- Link building
- Competitor tracking
- Strategy call each month
Competitive
Tough industries, multiple locations, or ecommerce — when everyone's fighting for the same keywords.
Everything in Growth, plus:
- 6 to 8 content pieces / month
- Aggressive link + PR building
- Conversion optimization
- Multi-location or ecommerce
Answer engine optimization
When someone asks ChatGPT, Perplexity, or Google's AI who the best provider near them is, AEO is the work that gets you named in that answer.
AEO Foundations
Get your business structured so AI engines can read it, trust it, and quote it. The essential starting point.
- Structured data + schema markup
- Content rewritten for AI answers
- FAQ + entity optimization
- Tracked across ChatGPT, Perplexity, Google AI
- Monthly visibility report
- Best paired with SEO
AEO Authority
Actively build the reputation and citations that make AI engines recommend you over competitors.
Everything in Foundations, plus:
- Citation + mention building
- Authority content program
- Competitor answer-share tracking
- Prompt + query research
- Strategy call each month
One-off projects
Not ready for a monthly plan? Start with a one-time job, or stack SEO and AEO together.
- Full SEO audit + action plan
- AEO readiness audit
- Website migration SEO (keep your rankings)
- Content package, 4 SEO articles
- SEO + AEO bundles
- Consulting
- Real reporting
A plain-English monthly report. What we did, what moved, what's next. No jargon dumps.
- No lock-in traps
Month to month with 30 days' notice. We keep you by getting results, not by trapping you in a contract.
- Honest expectations
We tell you what's realistic before you start. If SEO isn't right for your business, we'll say so.
AI-Powered Services
Start using the power of artificial intelligence to make everyday tasks faster, smarter, and easier. Our beginner-friendly AI solutions help you automate simple processes, organize information, and make better business decisions — without needing advanced technical skills. We set up and manage easy-to-use AI tools so your team can focus on what matters most.
Book a Free IT AssessmentBeginner-Friendly AI Automation
We set up simple automation tools that handle routine tasks like scheduling, data entry, and reminders to make your workflow faster.
AI Chatbots & Virtual Assistants
Add smart chatbots to your website or internal systems to answer common questions and improve response time for customers and employees.
Data Insights & Reporting
Use AI tools to gather, organize, and visualize important business data so you can make clearer, faster decisions.
AI Setup, Training & Support
We help your team understand and use AI tools with step-by-step training, documentation, and ongoing support.
Packages
A chatbot that answers customers at 2am. An automation that handles the admin nobody wants to do. Start with a base, add exactly what you need — a one-time build, then a flat monthly plan that keeps it running.
Chatbots
Pick a base bot, then bolt on anything from the add-ons. Most people start with the base and grow into the extras.
Starter Bot
The base. A website chatbot trained on your business that answers questions and captures leads.
- Trained on your business
- Answers in your brand voice
- Captures leads + alerts you
- Hands off to a human
- Most people pick this
Smart Bot
The base plus the popular extras built in: connects to your tools, books jobs, works across your channels.
Everything in Starter, plus:
- Connects to your CRM + calendar
- Books appointments live
- Works across web + socials
- Monthly performance report
Voice + Custom
When you need it to answer the phone, handle high volume, or do something the other bots don't cover.
Everything in Smart Bot, plus:
- AI voice agent for phone calls
- Custom integrations, any tool
- Priority support + tuning
- Free 45-min scoping call
Workflow automation
Pick a base by how much you want automated, then add more workflows any time. AI does the busywork, you keep the judgment calls.
Single Task
Automate one annoying job end to end — the classic “why am I still doing this by hand” task.
- One job, fully automated
- Connects your tools together
- Runs on schedule or trigger
- Alerts you if anything breaks
- Best value
Ops Autopilot
A set of connected automations that run a whole slice of your operations. This is where the hours come back.
- Several workflows connected
- Links your key tools
- AI drafts, sorts + summarizes
- You approve what matters
- Monthly tune-up included
Full Build
Automate across the whole business. Many workflows, deep integrations, custom logic — scoped and quoted.
- Automation across your business
- Custom AI agents
- Any tool, any integration
- Ongoing optimization
- Free 45-min scoping call
Add-ons
Build them in from day one, or add them as you grow.
- Extra languages
- Messenger, WhatsApp + Instagram
- Live booking
- CRM connection
- Payments in chat
- Higher-volume plans
- Extra workflows
- New tool connections
- Custom AI agents
- Priority support
- The build is yours
A one-time build to make it, train it, and launch it. You only do it once.
- The plan keeps it alive
Hosting, monitoring, and upkeep to keep it running well, in one flat monthly plan.
- No lock-in
Month to month, cancel anytime. You own what we build, and we earn the renewal every month.
Tell us what’s slowing you down.
Networks, support, a new website, or AI automation — tell us what your business needs, and we’ll show you where we can help.